Your tailor-made digital welcome booklet!

Enhance your customers' experience by offering them direct access to all the information and services they need in an intuitive, context-sensitive, multilingual interface with your company branding.

From arrival instructions to on-site services through recommended amenities in the local area, your practical information is accessible at any time.

Guests can find out all they need to know in one step, on any device, with no account or application needed, even offline. The information appears in the right language and takes account of the customer's situation.

AI-powered e-Concierge features facilitate customer interaction, including pre-stay questionnaires, express check-in, inventory checks, product orders, activity bookings, online payments, electronic signatures, satisfaction surveys, instant messaging, and push notifications. Useful information is updated automatically, in particular the weather forecast, local events and contact details of recommended establishments.

Marketing data are collected automatically to help you learn more about your customers, such as their interests or e-mail addresses. A specific module allows you to conduct a customised satisfaction survey and analyse the results.

The information in your digital welcome booklet can also be published on a big screen with programmable digital signage, or on self-service interactive kiosks.

Online management is made easy by multiple features, such as integration with local tourist information bases, optimisation advice, usage statistics and automatic distribution.