Terms of Sales

Article 1: general provisions

These General Terms and Conditions of Sale apply to individual bookings and group bookings made directly at our hotel and to online bookings.

The customer undertakes to respect and enforce all the provisions set out in this document, as well as the legal and regulatory requirements.

These conditions of sale are subject to change at any time, and the conditions applicable will be those in force on the date when the reservation will be made.

Article 2: Capacity

The client recognizes the ability to contract, that is to say to have legal majority and not be under guardianship or trusteeship.

Article 3: modalities of reservation

The customer is informed that he will not be able to benefit from the 14-day cooling-off period pursuant to Article L.221-28 of the Consumer Code.

The prices are established in euros (€) per room and per night, taxes and service included, excluding tourist tax. The prices applied are only for services strictly mentioned in the reservation.

Rates mentioned on the site are subject to change without notice and only the price mentioned in the booking confirmation is contractual.

The reservation will be effective only if the customer guarantees his reservation, by communicating a credit card number with validity date, valid at the time of the customer's stay. The hotel reserves the right to refuse any booking in case the credit card number is incorrect or the reservation is incomplete.

When booking the reservation, a debit authorization from the credit card will be made. 30 percent of the total amount will be charged on the day of booking and will not be refundable.

The reservation can be made by transfer. In this case, it will be effective only when the full transfer to 100% of the total amount of the reservation.

Upon arrival, the guest is required to present an ID and a valid credit card to stay in the hotel.

Article 4: provision of rooms

Rooms are available from 16:30 on the day of arrival and must be vacated by 11:30 on the day of departure.

Article 5: cancellation conditions

If canceled up to 3 days before date of arrival, 30 percent of all nights will be charged if not collected at the time of check-in. booking. If canceled later or in case of no-show, the first night will be charged.

In case of no presentation of the customer and without consideration on his part, the cancellation of the room and the stay will take place automatically the same day.

You can cancel your reservation with the hotel.

The date of receipt of the cancellation request (by mail, letter, telephone, fax) will be the date selected for the effective cancellation of the reservation.

Article 6: terms of payment

The payment of all services will be done directly with the hotel (except for pre-paid reservations at the time of booking) no later than the day of departure of the customer.

For group bookings made by an agency or a company with a commitment to our establishment, the balance must be paid 40 days before the arrival of customers.

In the absence of payment, past the due date of the invoice, late penalties will be calculated at the rate of 10 times the Legal Interest Rate.

Lump sum payment for recovery costs in case of late payment: 40 €.

No discount in case of advance payment.

Article 7: travel

In case of force majeure (strike, war, etc...), exceptional event or technical problems in the hotel making it impossible for the customer to stay, the hotel will make every effort to find alternative accommodation, if possible in a hotel of the same category or higher category. The costs of dislodging (surcharge) will be borne by the hotel except in cases of force majeure as detailed above.

Article 8: Computer Science and Freedom

In application of the law 78-17, known as IT and freedoms, customers are warned that their reservation is the subject of a computerized registered treatment. Users have a right to access and rectify the data entered, which is exercised at the head office of the company. It is specified that this information is not communicated to third parties.

Article 9: claims

Any complaint must be sent by registered mail to the sarl Port Beach - 224, rue des Découvertes - 83390 Cuers, no later than 15 days after the date of departure. After this period, no claim can be taken into account.

Article 10: liability insurance

The hotel declines all responsibility in the event of theft, loss or damage to the belongings of guests during their stay.

The customer will be held responsible for any damage, deterioration, disappearance, vandalism that may occur due to the occupancy of the premises and / or by the participants and / or the staff of which he / she is responsible. charge, both movable property, decoration and real estate belonging or not to the hotel.

In this case, it will be charged to the customer in addition to the price of the room, the amount of damage incurred plus 30% with a minimum of 40 € ttc.

The customer is informed that the entire hotel is non-smoking. In case the customer does not respect this and smoking in his room during his stay, a cleaning fee of 50 € ttc will be automatically billed in addition to the room price.

These packages can be collected on the customer's Blue Card after departure, once noted by our maids and verified by the head of establishment.

In the process of booking online, on our website, we can not be held responsible for any damage resulting from the use of the Internet such as data loss, viruses, break of service...

Article 11: recommendations

The customer undertakes not to invite any person whose behavior is likely to cause damage to the establishment, the hotelier reserving the right to intervene if necessary.

Article 12: Intellectual Property

Regarding the use of the website: http://www.port-beach.com, the sarl port beach holds all the intellectual property rights relating to the site.

A digital welcome booklet is made available to the customer by the link: our. Guide / portbeach.

The elements accessible on the site, in the form of texts, photographs, images, sound icons, videos, software, databases, are also protected by intellectual and industrial property rights and other private rights held by sarl port beach.

Unless expressly agreed, written by sarl port beach, it is expressly forbidden to reproduce, exploit, diffuse or use for any purpose whatsoever, even partially, the elements present on the site, or to diffuse a simple hypertext link.

Article 13: Partial nullity

The invalidity of one or more articles of these General Conditions of Sale will not entail the nullity of all of them; any article that is, in whole or in part, considered illegal, invalid, invalid or unenforceable under the laws and regulations in force, will be modified to the smallest extent possible to make the present Conditions valid and applicable.

All other stipulations herein will remain applicable and will produce all their effects.

Article 14: attribution of jurisdiction

Disputes that may arise from the application or interpretation of these general conditions of sale will be subject to French law and will come under the exclusive jurisdiction of the French courts of Toulon or Narbonne.