INTERNAL CAMPSITE REGULATIONS
1 CAMPSITE OPENING – CLOSING
Each year the opening and closing dates of the campsite are posted at the reception
2 TRAFFIC AND PARKING
Your registration number is noted on arrival and the barrier opens automatically between 8am and 10pm from your day of arrival until your day of departure. Before 8am and after 10pm it is forbidden to drive on the campsite, you may park on the carpark and walk to your pitch.
DRIVE SLOWLY, vehicles must be driven at walking pace, maximum 10 km/hour and respect any indications on signposts. Park your car on your own pitch or in the car park, not on an empty pitch. One car is permitted per pitch; you may park a second car on the car park. Your vehicle, when parked, must not hinder traffic or prevent new arrivals accessing their pitch.
We invite users of the carpark to take the usual precautions to safeguard their vehicles and equipment. We disclaim all responsibility in the event of theft, damage or burglary.
Only vehicles belonging to guests staying at the Camp de Florence may drive on the campsite. Visitors must park their vehicles on the carpark and report to reception.
It is strictly forbidden (and dangerous) to charge your electric car in your accommodation or in the sockets of the Campsite. You will find charging stations in the car park at the entrance to the Campsite and in the village.
3 RECEPTION
Opening hours: 8am - 12.30pm / 1.30pm - 7pm. At the reception you will find information about the campsite services, the restaurant, bar, snack bar and bakery, also information about sports facilities, tourist attractions in the area and many useful addresses. In case of emergency, the night bell is located on the wall to the right of the reception entrance.
4 NOISE AND SILENCE
From 10pm until 8pm we ask you to keep noise to a minimum. Between these times it is strictly forbidden to drive on the campsite. If you wish to leave earlier or return later you must leave your vehicle in the car park. From midnight until 7am we ask you to be silent.
5 VISITORS
Visitors may access the campsite under the responsibility of the campsite guests receiving them. All visitors must be signed in and out in reception. Visitor's cars must be parked on the car park for the duration of their stay. There is a visitor's tariff which must be paid before your visitors access the campsite. If you wish to pay this for them, please inform reception.
6 ON THE CAMPSITE
Guests must refrain from any action that could affect the cleanliness, hygiene and appearance of the campsite.
It is forbidden to throw dirty water on the floor or in the gutters. Waste water and chemical toilet waste must be disposed of in the facilities provided for this purpose.
The rubbish disposal point is on the carpark. Please sort your rubbish into the correct bins. Do not put plastic bottles in the bottle bank.
Don't waste water. It is forbidden to wash your car with a hose on the campsite.
Do not take water from fire hydrants and fire hoses; these are strictly reserved for extinguishing fires.
Please use the sinks in the sanitary blocks for washing up and laundry. The taps on the campsite are for collecting water in jerry cans only.
Barbecues are permitted but please have a bucket of water handy. Beware of fire risks.
Vandalism is not tolerated. Vandals will be billed for the damage caused and evicted from the campsite.
All non-declared electricity, animals, persons, visitors etc will be billed for the complete duration of your stay and at the highest rate.
7 SWIMMING POOL
Access to the swimming pool is free of charge and reserved for campsite guests who must comply with the rules of hygiene and safety and with the internal rules of the swimming pool, which are displayed at the entrance to the foot bath. Minors must be accompanied by their parents who are exclusively responsible for their supervision. Animals are strictly forbidden in the pool area. The management and their employees decline all responsibility in the event of an accident in the pool area. For reasons of hygiene, swimming shorts, Bermuda shorts and burkinis are not allowed in the pool and it is forbidden to drink, eat or smoke and to bring shoes into the pool area.
8 OUR FRIENDS THE ANIMALS
A maximum of two pets per pitch is authorised. Dogs of 1st and 2nd category are not accepted. On arrival, you must show a passport and up-to-date vaccination certificate for each animal at the reception desk. A rabies vaccination is compulsory. Dogs and cats must be kept on a lead at all times, even on your pitch. They must be walked outside the campsite. In the event of an accident you must clean up the soiled area immediately. In sanitary block 2 there is a shower specially reserved for your pets. It is strictly forbidden to wash your pets in the other showers and washbasins. You are responsible for your pets; they must never be left alone on the campsite. Complaints will not be tolerated. Do not feed the animals in the animal park.
9 LEGAL DISPUTES
Any legal disputes will be handled by the competent tribunal in the Gers as defined by the new code of civil procedure. Mediator: CM2C.
We wish you a pleasant stay!