1-ACCESS TO THE CAMPSITE: you will have to register the license plate number of your vehicle on arrival.
2-RENTALS: Each rental and what it contains has been checked before arrival. Any dissatisfaction with the state of cleanliness or the general condition of the property must be notified no later than 24 hours after arrival, in order to allow it to be remedied. No claim will be accepted more than 24 hours after the day of arrival. No facilities (tents), vehicles or additional people are accepted on the rental site. For safety and insurance reasons, the number of occupants may not exceed the capacity provided for each type of accommodation (including newborns). Otherwise, on arrival, the campsite reserves the right to refuse access to the accommodation.
3-DRESS, CLEANLINESS AND RESPECT FOR FACILITIES: Customers are required to refrain from any act or action that may harm the cleanliness, hygiene, appearance of the campsite, its equipment and facilities, in particular the sanitary facilities. Waste water must be emptied in the facilities provided for this purpose. It is forbidden to dump them at the foot of the trees. Household waste, waste of any kind, must be deposited, packed in garbage bags, in the garbage containers provided for this purpose. Deposits at the foot of the small bins along the aisles are not accepted. Washing clothes is strictly forbidden outside the bins provided for this purpose. A launderette with washing machine and dryer is available behind the reception (tokens and detergent on sale at the reception). The pitch used during the stay must be maintained in the condition in which the guest found it upon arrival. It is forbidden to: Hammer nails into trees, cut branches, plant. Planting, floral decorations and landscaped areas must be respected. Delineate the location of a facility by personal means. Dig the ground. Any damage, any act of vandalism committed to the detriment of vegetation, fences, land or installations and equipment, will be the responsibility of its author or the client civilly liable for the perpetrator.
4-THEFT, LOSS and DAMAGE: of any nature whatsoever, during or following the stay, the campsite is not liable.
5-PETS: Only dogs and cats are allowed on the campsite (on presentation of the vaccination record (decree of 22/01/85)), they must be tattooed or microchipped (decree of 30/06/92). Only one pet can be allowed per pitch or rental (not accepted in the rentals: Cottage Confort Premium and Family Premium). They must never be left at large and unsupervised, even locked up in the absence of their owners. They are civilly responsible for it. They must always be kept on a leash. They are prohibited around swimming pools, in food shops and in buildings. They must not disturb the peace and safety of the residents and respect the basic rules of hygiene, dog bags are available in front of the garbage room. No exotic animals, rodents, reptiles and/or other atypical animals and/or "critters" are accepted. Each customer who owns an animal will have to pay the fee provided. The rate is €4 per day on a pitch and €5 per day in rentals. Dogs likely to be dangerous (category 1 and 2 - decree of 27/04/99) are refused.
6-VISITORS: If you receive external visitors, this is possible subject to the acceptance of the management. They must park in the outdoor car park and declare themselves at the reception and pay €3 per person. For visitors, access to the aquatic area is not allowed.
7-PARKING: Vehicles must be parked on the plot or car park assigned on your arrival. Never park your vehicle in the neighbouring pitch, even if it appears to be unoccupied. Campers can arrive at any time, parking is prohibited on the roads and access roads.
8-VEHICLES: Only one vehicle per pitch is allowed to enter the campsite and park on the reserved pitch or nearby. This vehicle is the one whose registration number has been registered by the reception office. All other vehicles must park in our outdoor car park. Traffic in the campsite is limited to 10 km/h. The barriers are closed between 11 p.m. and 7 a.m., all traffic is prohibited during this period. It is strictly forbidden to charge your electric vehicle with a socket in the accommodation or on a camping pitch. The power is not provided and would create a risk of overvoltage. Anyone who is caught charging their vehicle within the campsite will have to pay a lump sum of €50. A 22kw charging station for 2 vehicles (for a fee) is available in the car park at the entrance to the campsite.
9-NOISE POLLUTION: Campsite guests are urged to avoid any noise and discussions that could disturb their neighbours or the peace and quiet of all. The sound equipment must be adjusted accordingly. Car doors and trunk locks should be as discreet as possible.
10-BEHAVIOUR: Any malicious, insulting, aggressive behaviour, as well as any act of discrimination, blackmail or harassment, towards other customers or the employees of the campsite is strictly prohibited.
11-AQUATIC AREA: STRICTLY RESERVED FOR CAMPERS. Open from 10:00 am to 7:00 pm daily. The complete rules are posted at the entrance to the pool. Swim trunks or briefs made of synthetic/stretch material mandatory. The wearing of boxer shorts, T-shirts, overalls of any kind is forbidden for hygiene reasons. Food and drinks are not allowed. Infants must wear diapers specially designed for swimming, in order to comply with hygiene standards. Children who do not know how to swim must wear armbands. Children must be accompanied by an adult, some slides have specific conditions of use.
The campsite may have to close a slide or swimming pool from time to time in the event of unforeseen technical problems that may lead to a lack of safety or hygiene. Access to the aquatic areas is strictly forbidden outside opening and closing hours.
12-PLAYGROUNDS: Please keep these areas clean, children are under the supervision and responsibility of their parents, spaces open from 8am to 10pm, pets are not allowed.
13-SANITARY FACILITIES: In a campsite, the management of sanitary facilities is one of the delicate points. Guests must leave the toilets, showers and sinks in a good state of cleanliness. Young children must be accompanied and supervised. The campsite ensures regular maintenance of the sanitary facilities, but keeping them in good conditions of hygiene and cleanliness remains everyone's business.
14-BARBECUES: Only gas or charcoal barbecues and planchas (above ground) are accepted. Barbecues and electric planchas are prohibited. Two communal barbecue areas are available in the campsite.
15-END-OF-STAY CLEANING: this is not included. A "cleaning package" option can be requested at the time of booking or at any time (up to the day before arrival) - from €85 to €105 depending on the category of the rental. A surcharge of €10 will be applied if taken on site, and €20 if taken 48 hours before departure.
NB: This service does not exempt you from leaving the accommodation in a minimum state of cleanliness (no food waste, rubbish bins and products are tolerated).
16-SHEETS and TOWELS: on departure must be put on the table of the stay, if missing or damaged, will be charged.
17-DEPARTURE: No departure appointment is scheduled for an inventory of fixtures: on the day of departure, the pitch with private sanitary facilities or the rental must be vacated and the keys handed over to the reception before 10:00 am, otherwise an additional day will be charged. The accommodation must be returned in a perfect state of cleanliness and put back in place. Any broken, damaged or restored object, if necessary, will be at the expense of the customer. The client accepts and authorises that the verification of the rental property is carried out after his departure by our housekeeper who will be able to request the debiting of a cleaning fee according to the scale in force. Customers wishing to leave before the opening time of the reception desk must come and inform us the day before. Keys to the mobile home, private toilets or sheds must be deposited in the mailbox installed at the entrance to the reception office. The deposit will be destroyed by us once the inventory of fixtures has been carried out by the Accommodation Department (cheques are not returned).
YOUR RESERVATION IMPLIES ACCEPTANCE OF THE REGULATIONS.
THE MANAGEMENT RESERVES THE RIGHT TO EVICT WITHOUT NOTICE OR REFUND, PEOPLE WHO FAIL TO COMPLY WITH THE INTERNAL RULES OR WHO HAVE COMMUNICATED FALSE INFORMATION ABOUT THE OCCUPANTS OF THE RENTAL OR THE PITCH.