1-ACCESS TO THE CAMPSITE: you will need to register your vehicle's license plate number upon arrival.
2-RENTALS: Each rental and what it contains has been checked before arrival. Any dissatisfaction with the state of cleanliness, or the general condition of the rental must be notified no later than 24 hours after arrival, in order to allow it to be remedied. No claim will be accepted more than 24 hours after the day of arrival. No installation (tent), vehicle or additional person is accepted on the rental pitch. For security and insurance reasons, the number of occupants may not exceed the capacity provided for each type of accommodation (including newborns). Failure to do so upon arrival will result in the campsite reserving the right to refuse access to the accommodation.
3-DRESS, CLEANLINESS AND RESPECT FOR FACILITIES: Customers are required to refrain from any act or action that may harm the cleanliness, hygiene, appearance of the campsite, its equipment and facilities, sanitary facilities in particular. Waste water must be emptied in the facilities provided for this purpose. It is forbidden to dump them at the foot of trees. Household waste, waste of any kind, must be deposited, packed in garbage bags, in the garbage containers provided for this purpose. Deposits at the foot of the small bins lining the aisles are not accepted. Washing laundry is strictly forbidden outside the bins provided for this purpose. A laundry room with washing machine and dryer is available behind the reception (tokens and detergent on sale at the reception). The pitch used during the stay must be maintained in the condition in which it was found by the guest upon arrival. It is forbidden to: Driving nails into trees, cutting branches, planting. Plantings, floral decorations and landscaped areas must be respected. Delineate the location of a facility by personal means. Dig the soil. Any deterioration, any act of vandalism committed to the detriment of vegetation, fences, land or facilities and equipment, will be the responsibility of its author or the client civilly liable for the perpetrator of the facts.
4-THEFT, LOSS and DAMAGE: of any nature whatsoever, during or following the stay, the campsite is not liable.
5-ANIMALS: Only dogs and cats are allowed on the campsite (on presentation of the vaccination booklet (order of 22/01/85)), they must be tattooed or chipped (order of 30/06/92). Only one pet can be allowed per pitch or rental (not accepted in the rentals: Cottage Confort Premium and Family Premium). They must never be left free and unsupervised, even when locked up in the absence of their owners. They are civilly liable for this. They must always be kept on a leash. They are prohibited around swimming pools, in food shops and in buildings. They must not disturb the peace and safety of the residents and respect the basic rules of hygiene, dog bags are available in front of the garbage room. No exotic animals, rodents, reptiles and/or other atypical animals and/or "critters" are accepted. Each customer who owns a pet will have to pay the prescribed fee. The rate is €4 per day for Pitches and €5 per day for Rentals. Dogs likely to be dangerous (category 1 and 2 - order of 27/04/99) are refused.
6-VISITORS: If you receive external visitors, this is possible subject to acceptance by the management. They must park in the outdoor car park and register at the reception and pay €3 per person. For visitors, access to the aquatic area is not allowed.
7-PARKING: Vehicles must be parked on the plot or parking allocated upon arrival. Never park your vehicle in the neighbouring space even if it appears to be unoccupied. Campers can arrive at any time, parking is prohibited on the roads and access roads.
8-VEHICLES: Only one vehicle per pitch is allowed to enter the campsite and park on or near the reserved pitch. This vehicle is the one whose registration number has been registered by the reception office. All other vehicles must park in our outdoor car park. Traffic on the campsite is limited to 10 km/h. The gates are closed between 11 p.m. and 7 a.m., all traffic is prohibited during this period. It is strictly forbidden to charge your electric vehicle with a socket in the accommodation or on a camping pitch. The power is not planned and would create a risk of overvoltage. Anyone who is caught charging their vehicle on the campsite will have to pay a lump sum of €50. A 22kw charging station for 2 vehicles (for a fee) is available in the car park at the entrance to the campsite.
9-NOISE NUISANCE: Campsite guests are urged to avoid any noise or discussion that could disturb their neighbours or the peace and quiet of all. Sound devices must be adjusted accordingly. Car door and trunk closures should be as discreet as possible.
10-BEHAVIOUR: Any malicious, insulting, aggressive behaviour, as well as any act of discrimination, blackmail or harassment, towards other customers or campsite employees is strictly prohibited.
11-AQUATIC AREA: STRICTLY RESERVED FOR CAMPERS. Open from 10:00 a.m. to 7:00 p.m. daily. The full rules are posted at the entrance to the pool. Swim trunks or boxer shorts made of synthetic/stretch material mandatory. Wearing boxer shorts, T-shirts, overalls of any kind is forbidden for hygiene reasons. Food and drinks are not allowed. Young children must wear diapers specially designed for swimming, in order to comply with hygiene standards. Children who do not know how to swim must wear armbands. Children must be accompanied by an adult, some slides have specific conditions of use.
The campsite may have to close a slide or swimming pool from time to time in the event of unforeseen technical problems that may lead to a lack of safety or hygiene. Access to the aquatic areas is strictly forbidden outside of opening and closing hours.
12-PLAYGROUNDS: Please keep these areas clean, children are under the supervision and responsibility of their parents, spaces open from 8am to 10pm, animals are not allowed.
13-SANITARY FACILITIES: In a campsite, the management of sanitary facilities is one of the delicate points. Guests must leave toilets, showers and sinks in a clean state. Young children must be accompanied and supervised. The campsite ensures regular maintenance of the sanitary facilities, but keeping them in good hygienic and clean conditions remains everyone's business.
14-BARBECUES: Only gas or charcoal barbecues and planchas (above ground) are accepted. Electric barbecues and planchas are prohibited. There are two communal barbecue areas at your disposal on the campsite.
15-END OF STAY CLEANING: this is not included. A "cleaning package" option can be requested at the time of booking or at any time (up to the day before arrival) - from €85 to €105 depending on the category of the rental. A surcharge of €10 will be applied if picked up on site, and €20 if taken 48 hours before departure.
NB: This service does not exempt you from returning the accommodation to a minimum state of cleanliness (no food waste, garbage cans and products are tolerated).
16-SHEETS and TOWELS: on departure must be put on the table of the stay, if missing or deteriorated, will be charged.
17-DEPARTURE: No departure appointment is scheduled for inventory of fixtures: on the day of departure, the pitch with private sanitary facilities or the rental must be vacated and the keys handed over to the reception before 10:00 am, under penalty of being charged for an additional day. The accommodation must be returned in a perfect state of cleanliness and put back in place. Any broken, deteriorated or repaired object, if necessary, will be the responsibility of the client. The client accepts and authorises that the verification of the rental will be carried out after his departure by our housekeeper who will be able to request the deduction of a cleaning fee according to the scale in force. Customers wishing to leave before the opening time of the reception desk must come the day before to collect an envelope with their name, location number. Keys to the mobile home or private sanitary facilities must be slipped into this envelope which will then be placed in the mailbox installed at the entrance to the reception desk. The deposit will be destroyed by us once the check-out inventory has been carried out by the Accommodation department (cheques are not returned).
YOUR BOOKING IMPLIES ACCEPTANCE OF THE RULES.
THE MANAGEMENT RESERVES THE RIGHT TO EVICT WITHOUT NOTICE OR REFUND, PERSONS WHO FAIL TO COMPLY WITH THE INTERNAL RULES OR WHO HAVE COMMUNICATED FALSE INFORMATION CONCERNING THE OCCUPANTS OF THE RENTAL OR THE PITCH.