Please take the time to read through all of the important information about your upcoming stay below.
Finding Us- We are not just one hotel, we have a number of properties situated across Whitby's west cliff all within a short walking distance of each other so please take a look at our map below to acquaint yourself with the area and our locations.
Our Properties- we have an extensive number of properties to suit all tastes and budgets, ranging from budget basic double rooms, to mini suites, fully contained holiday cottages and more. We have a fully accessible apartment, we also have a number of rooms that offer seaviews, please be aware that if you are booking via a third party website these types of rooms are all listed separately so please make sure you are booking the correct type of accommodation.
Accessibility- We have 1 fully accessible 2 bedroom apartment that is fully equipped for anyone with mobility issues, please be aware that if you are booking via a third party website these types of rooms are all listed separately so please make sure you are booking the correct type of accommodation for your needs. It is essential that you let our staff know of any accessibility issues before or at the time of your booking, many of our properties have multiple stairways and no access to a lift, if you have not specifically booked an accessible room we cannot guarantee that you will be allocated a ground floor room, if you contact us as soon as possible we will do our best to meet your needs.
Seaviews- We have a number of beautiful rooms that offer a seaview, if you are booking via a third party website please make sure you are booking the seaview room as any other room that does not specify seaview on booking will not have this view.
Checking In- All information will be sent to you via text/email so please ensure that all of your details given are up to date and correct. Shortly before your arrival you will receive a welcome message from us stating the full address of your accommodation and how to enter the property via our digital locks.
We are currently operating a virtual office, which means we do not have a reception office however we can be easily reached 24/7 via our phone line 01947 821598, you can also contact us via email at email@example.com however please note these emails are only monitored mon-fri 9-5.
We hope you enjoy your stay with us!