The client by agreeing to take a room at the Hotel du Château undertakes to respect the provisions of the By-Laws and to use the room in compliance with these obligations.
Any behavior contrary to good morals and public order will cause the hotel to ask the customer to leave the establishment without any refund or compensation.
Rules of the Hotel du Château
The hotelier has the freedom not to receive customers whose behavior is indecent or neglected, customers with noisy or incorrect behavior, customers whose behavior is contrary to morality and public order, in a state of obvious drunkenness (art L3341-1 and R.3353-2 of the CSP) or whose behavior may endanger others (threat to customers, aggression).
It is strictly forbidden to anyone who exhibits violent, racist or abusive behavior, as well as anyone who is drunk or under the influence of narcotics.
In general, roller skates, skateboards, scooters, bicycles are prohibited.
Individuals may be expelled from the institution and the institution reserves the right to take legal action against them.
ACCESS TO ROOMS:
Access to the rooms is possible from 14:00. Rooms must be vacated by 11:00 am the next morning. Attention, in case of departure beyond the agreed time, an extra night will be charged at the current rate.
In case of arrival after 21:00 reception must be notified.
Room access will be requested at least once a day so that hotel staff can clean and change sponges.
For security reasons, we ask you not to exceed the number of people expected when booking in the room. Any extra guests not announced on arrival will be charged 20 € / person / day.
In the event of unavailability of the hotel or in case of force majeure, the latter reserves the right to have the client stay in another hotel offering services of the same nature.
Small animals (dog and cat) are accepted for a fee of 5 € per night and per animal. They must be leashed in all common areas and not left alone in the room. They are strictly forbidden in the elevator. The owners are responsible for his animal and any damage that will be billed.
Anyone under the age of 18 who is not accompanied by an adult will be refused the rental of a room.
In general, parents are responsible for their minor children. It is forbidden to run, to shout, to take the elevator unaccompanied by an adult
We ask you to respect the places as well as your room. In case of problem, the customer will have to incur civil liability. Any defilement, breakage or degradation will be charged to you.
CAR PARK :
The car park must be reserved in advance because the number of places is limited, the price is 8 € per day.
To respect the rest of other guests, be careful not to slam the doors, you are asked not to make any noise particularly between 22h00 and 8h00, in rooms, common areas. The night fuss is also forbidden. Any noise related to the behavior of a person or animal under his responsibility, may cause the hotel to invite the customer to leave the establishment, since the noise generated is likely to undermine the tranquility of customers (articles R.1334-30 and R.1334-31 of the Public Health Code). A hotel room is a place of rest. In general, thank you to respect the tranquility of other guests.
ALARM SYSTEM and EVACUATION:
In case of alarm activation, you will be asked to evacuate the establishment under the guidance of the staff to the emergency exit provided for this purpose to go outside.
The activation of the alarm systems can only take place if necessary. Any abuse in triggering alarm systems will be prosecuted. Access to car parks is prohibited in case of evacuation.
VIDEO SURVEILLANCE :
To ensure the safety of the public, the Hotel du Château is equipped with a video surveillance system whose images are likely to be used on request of the competent authorities in case of criminal prosecution. The internal security code (article L223-1 to L223-9, L251-1 to L255-1 and L613-13). Decree No. 96626 of 17 October 1996 and Law No. 95-73 of 21 January 1995.
For any question regarding the operation of the video protection device, contact the person in charge of the establishment.
TOBACCO, ALCOHOL AND NARCOTIC DRUGS:
- Tobacco: the establishment is non-smoking (tobacco and electronic cigarettes). According to the Evin law of January 10, 1991, it is forbidden to smoke. In case of non-compliance you will be charged an amount of 20 € per day and in case of degradation of the room and / or detectors, the work of restoration will be charged.
- Alcohol consumption: Anyone who is intoxicated may be denied access to the establishment. Similarly, anyone identified as intoxicated in the Enclosure of the institution may be deported. It is specified that no refund will be made.
- Narcotics: It is strictly forbidden to use narcotics inside the establishment under penalty of exclusion. Anyone under the influence of drugs is refused entry or expelled. It is specified that no refund will be made.
THE RULES :
The hotel rules apply to all bookings. Any stay entails the acceptance of the special conditions and the rules of the hotel.
IN CASE OF NON-COMPLIANCE BY THE CLIENT OF ONE OF THESE PROVISIONS,
THE HOTEL WILL BE OBLIGED TO INVITE THE CLIENT TO EXIT THE ESTABLISHMENT, WITHOUT ANY REFUNDS OR INDEMNITY.